EchoRep Smart Sales Assistant

AI sales assistant for retail teams

Know what
to say next.

EchoRep turns customer conversations and your organization's product knowledge into concise, real-time guidance on display glasses.

Explore the flow Meet the team
Live

Conversation

“I need something simpler and within budget.”

Now

Verified guidance

“Sure. What budget would you like to stay within?”

Conversation stays human. Guidance stays precise.

One conversation

From customer questions to product guidance.

  1. Listen

    Follow the conversation as it develops.

  2. Understand

    Resolve intent, context and what matters now.

  3. Guide

    Show a useful follow-up or product answer on display glasses, grounded in connected information.

For retail staff

Stay present. Answer with confidence.

Product details and useful follow-up questions appear on display glasses while the associate stays with the shopper.

For shoppers

Get a clearer answer, without a pause.

The associate can clarify needs, compare relevant products and keep the conversation moving.

On the retail floor

Product knowledge when it matters.

EchoRep supports in-the-moment sales conversations, from choosing a coffee machine to comparing features across a changing product range. Staff use a mobile companion app with supported display glasses; the guidance appears in their view, not on a screen they have to search.

New sales associates

Get help with product questions while learning a range, without stepping away from the shopper.

Experienced staff

Stay current as products and specifications change, without memorizing every detail.

Short-term brand promoters

Find campaign product information and useful follow-ups during live customer conversations.

Guidance depends on the information an organization provides. More complete product details and common customer questions help EchoRep give more precise answers.

Product demo

See EchoRep in action.

Follow a customer conversation as EchoRep narrows the product choices and shows guidance on display glasses.

The team

Built across software, AI and XR.

NEXT.APP DEVCON 2026

Meet us in Berlin.

After IFA NEXT, EchoRep returns to CityCube Berlin on 7–9 October. Find us on Level 2 at showcase 7.

Now meet the rest of the team.